Training

The following training options are available in the Fall of 2011:

• AskRI, General Overview with a focus on student and school use (in person training from OLIS)
  • Sept 28, 9:30-11:30 a.m., East Providence Public Library
  • Nov 9, 9:30-11:30: Postponed to February 6
  • Register thru OLIS Continuing Education
• EBSCO is offering a number of sessions this fall:
  • October 20, Best of MasterFile and EBSCOhost for Public Libraries
  • November 2, History Reference Center
  • November 14, Homework Help: EBSCO Student Interfaces for grades K-6
  • November 15, Homework Help: EBSCO Student Interfaces for grades 7-12
  • November 29, Homework Help: EBSCO (in cooperation with RILINK)
  • December 6, Train-the-Trainer Tips and Resources for the Trainer
  • Sessions will be archived for viewing at a later date
  • EBSCO Online Training
• LearningExpress provides the following online training videos:
  • LearningExpress Library Product Training Webinar
  • LearningExpress Library Mini-Tutorial: Registration & Login
  • LearningExpress Library Mini-Tutorial: Accessing Tests, Courses & eBooks
  • LearningExpress Library Mini-Tutorial: Accessing Librarian Resources
• ReferenceUSA offers weekly workshops online
  • ReferenceUSA Search Essentials
  • Uncovering the Hidden Job Market: Career Search Strategies using ReferenceUSA
  • Start, Manage, Grow! How Businesses can use ReferenceUSA
  • ReferenceUSA Online Training
• More training sessions may be set up; additions will be announced on the OLIS website
  • Send requests for additional training to Karen Mellor at OLIS

Help for AskRI Resources

• EBSCO
  • Tutorials and Help Centers are available on the EBSCO Support Site (link on bottom of every page)
• HeritageQuest
  • HeritageQuest support materials are available as pdf files (see right side of page)
• Learning Express: find help on the right rail of the Learning Express home page
  • Visit the Visit the Library Help Center. Note the option to view various help topics as a flash movie (link is on top of screen)
  • Take a guided tour of LearningExpress Library
• MangoLanguages
  • Mango Languages Newsletter tells you what's new at Mango. Subscribe on the bottom left of the home page. Or visit the Mango blog for the latest
  • Social Media: Follow Mango on Twitter or Facebook or watch Mango Languages TV on YouTube.
• ReferenceUSA
  • ReferenceUSA tutorials for finding businesses and business tutorials
• Tutor.com
  • Tutor.com Demo (flash video) is available on the bottom left of the Tutor home page
• World Book: on the footer of every page find the following resources for the specific product you are using
  • Educator Tools
  • Online Tutorials
  • Training guides

Need More Help?

If you have problems with access in your library or other technical questions, please contact Cindy St. Amour at the Providence Public Library.

For marketing materials, contact Tonia Mason at the Providence Public Library.

If you have any other problems or thoughts about AskRI, please contaact Karen Mellor at OLIS.