New Titles in the Iacono Professional Collection

Title Author Year
Assessing Service Quality: Satisfying the Expectations of Library Customers Peter Hernon 2015
Becoming a Media Mentor: A Guide for Working with Children and Families Claudia Haines 2016
Creating Inclusive Library Environments: A Planning Guide for Serving Patrons with Disabilities Michelle Kowalsky 2017
Data Fluency: Empowering Your Organization with Effective Data Communication Zach Gemignani 2014
Effective Difficult Conversations: A Step-by-Step Guide Catherine Soehner 2017
Evaluating the Impact of Your Library   2013
Fundamentals of Library Supervision Beth McNeil 2017
The Good, the Great, and the Unfriendly: A Librarian's Guide to Working with Friends Groups Sally Gardner Reed 2017
Keeping Up with the Quants: Your Guide to Understanding and Using Analytics Thomas H Davenport. 2013
Lean Library Management: Eleven Strategies for Reducing Costs and Improving Services John J. Huber 2011
Library Management 101: A Practical Guide Diane L. Velasquez 2013
Managing with Data: Using ACRL Metrics and PLAmetrics Peter Hernon 2015
Practical Tips for Developing Your Staff Gill Young 2016
Small Public Library Management Jane Pearlmutter 2012
Summer Matters: Making All Learning Count Elizabeth M. McChesney 2017
Tap, Click, Read: Growing Readers in a World of Screens Lisa Guernsey 2015
Technology and Digital Media in the Early Years: Tools for Teaching and Learning Chip Donohue 2015

Alicia Waters